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自從在弗吉尼亞州夏洛茨維爾的白人至上主義集會上，極右翼抗議者和反抗議者發(fā)生暴力沖突以來，已經(jīng)過去近兩年時(shí)間。當(dāng)年的血腥打斗和種族辱罵，是高沛德領(lǐng)導(dǎo)花旗時(shí)理念改變的關(guān)鍵。在那之前，高沛德身為美國最大銀行之一的首席執(zhí)行官，在許多政治問題和社會問題上傾向于保持中立。但2017年8月17日，他的立場發(fā)生了變化。

高沛德在發(fā)給花旗20萬名員工的一份備忘錄中，表達(dá)了反對此類恐怖事件的觀點(diǎn)，稱之“影響極壞，嚴(yán)重侮辱了我們的價(jià)值觀”，并補(bǔ)充道：“很明顯，暴力沖突體現(xiàn)出的仇恨、偏執(zhí)和種族主義不可容忍。”

高沛德表示，當(dāng)騷亂開始時(shí)，他認(rèn)為花旗員工均了解該行的價(jià)值觀。但在與領(lǐng)導(dǎo)團(tuán)隊(duì)進(jìn)行了大量反省和討論之后，他認(rèn)為明確表明立場非常重要。

“坦率地說，當(dāng)時(shí)我有點(diǎn)掙扎?！彼f道?！拔蚁Ｍ緝?nèi)部大家都應(yīng)該明確知道，我們不會支持或容忍此類事件。但我認(rèn)為，當(dāng)前重要的是要讓員工聽到并收到提醒，讓他們可以說：‘我很了解公司的立場是這樣的。我了解身邊的同事，這就是他們的立場?！虼藦暮芏喾矫鎭碚f，我只想站出來，打消有關(guān)‘我們是誰’和‘我們采取什么立場’的疑問?！?/p>

自那以來，高沛德在重大的社會和商業(yè)問題上越來越多地表明立場。舉例來說，花旗集團(tuán)已經(jīng)限制向商業(yè)客戶出售槍支。在美國的銀行中，只有花旗集團(tuán)會披露女性員工與男性員工之間的薪酬差距情況?；ㄆ爝€是最大的平價(jià)住房貸款銀行。

高沛德36年前畢業(yè)于哈佛大學(xué)，隨后便加入了花旗。在回想早年經(jīng)歷時(shí)，他如此描述對在公司工作的期望：“進(jìn)門，埋下頭做好自己的工作?！钡硎?，如今對于在花旗工作的所有人來說，情況都發(fā)生了重大變化，特別是對身處最高層的首席執(zhí)行官來說。

“當(dāng)今時(shí)代，不管是整個(gè)社會、員工還是人民，都在期待企業(yè)為大局利益服務(wù)?！?他解釋道。“在審視現(xiàn)今世界面臨的挑戰(zhàn)時(shí)，無論是環(huán)境問題、還是平價(jià)住房的問題，企業(yè)都處于優(yōu)勢地位，可以影響相關(guān)對話，而且有望影響最終結(jié)果?！保ㄘ?cái)富中文網(wǎng)）

譯者：Charlie

審校：夏林

It is almost two years now since the violent clashes between alt-right protesters and counter-protesters at a white supremacist rally in Charlottesville, Virginia. Those bloody fights and racial taunting were pivotal in changing the views of Michael Corbat when it comes to how he leads Citigroup. Until then, as the CEO of one of the largest banks in the country, Corbat preferred to stay neutral on many political issues and social problems. But that changed on August 17, 2017.

In a memo to Citi’s 200,000 employees, Corbat expressed his opposition to the horrible events calling them a “vile and tragic affront to our values”, adding, “it is obvious to us that the hatred, bigotry, and racism which was on display can never be tolerated.”

Corbat says that at first, when the riots began, he assumed Citi employees understood the bank’s values. But, after considerable introspection and discussion with his leadership team, he decided it was important for him to speak up.

“I candidly, struggled a bit,” he says. “I would hope within our company that it’s obvious that we don’t stand or tolerate any of those. But I think in today’s age, it’s important for your people to hear it and to be reminded and for them to have the ability to say, ‘I know this is the way my company comes to work. I know the people I work with, this is what they stand for.’ And so in many ways I just wanted to be out there taking any questions off the table around a reaffirmation of who we are and what we stand for.”

Since then Corbat has increasingly been taking stances on prominent social and business issues. The bank has set restrictions, for example, on the sale of firearms to its business customers. Citigroup is the only American bank to disclose the pay gap between its female and male employees. It is also the largest affordable housing lender.

Corbat joined Citi 36 years ago, right after graduating from Harvard University. As he reflects back on his early years working in the bank, he describes workplace expectations as “come in, put your head down, do your job.” But he says today things have changed dramatically for everyone working at the bank, and especially for the chief executive at the top.

“In today’s age there’s an expectation of society, there’s an expectation of your employees, of your people, that we’ve got to serve the greater good,” he explains. “When you look at the challenges in the world today, whether it’s the environment or whether it’s affordable housing, we’re in a privileged position of being able to influence that conversation and hopefully, the outcomes.”