成人小说亚洲一区二区三区,亚洲国产精品一区二区三区,国产精品成人精品久久久,久久综合一区二区三区,精品无码av一区二区,国产一级a毛一级a看免费视频,欧洲uv免费在线区一二区,亚洲国产欧美中日韩成人综合视频,国产熟女一区二区三区五月婷小说,亚洲一区波多野结衣在线

首頁 500強 活動 榜單 商業(yè) 科技 領(lǐng)導力 專題 品牌中心
雜志訂閱

怎樣學會觀察和傾聽?可以跟你的寵物狗學學

Bob Vetere
2016-11-27

狗很善于閱讀肢體語言,也不會議論別人。優(yōu)秀的管理者也應(yīng)具備這樣的能力。

文本設(shè)置
小號
默認
大號
Plus(0條)

以我的狗為例。它看到你的那一刻,就會給你全部的關(guān)注,留意你的肢體語言和面部表情。它會領(lǐng)會你說的每個字,頭歪著,耳朵向后貼,仿佛你是世界上最重要的人。如果你像我一樣,就會覺得這讓你立刻變得更加平靜、更加專注、更加感激。

不幸的是,在當今世界,人們越來越匆忙,壓力越來越大,很難再從同類那里獲得這種全心全意的關(guān)注了。你上一次停下手頭的工作,專心聽員工或同事說話,而沒有看手機、開小差或打斷,是什么時候的事情了?

我對此感到內(nèi)疚。我成為非營利組織美國寵物產(chǎn)品協(xié)會(American Pet Products Association, APPA)的董事長后,花了一些時間來適應(yīng)這里的文化。我來自一家為了盈利的公司,工作氛圍與這里截然不同。

早些時候,一個高級經(jīng)理來找我,討論她遇到的問題:我們一個較大的會員與保險供應(yīng)商之間出現(xiàn)了問題。還沒等她說完,我就建議她告訴公司,保險問題不由我們負責解決。而我沒有理解的,也是非營利機構(gòu)常出現(xiàn)的情況是,出問題的保險公司是我們推薦和認可的。沒有意識到這一點,我就把我的經(jīng)理和會員公司逼到了墻角。

她又找了我?guī)状?,尋求更有建設(shè)性的建議,但我從來不聽。之后,我發(fā)現(xiàn)她的表現(xiàn)和行為明顯有了變化。終于,我發(fā)現(xiàn)她正在積極尋找其他工作。直到那時,我才意識到盡管見過她很多次,我仍然不理解她為何這么沮喪。所以,我請她和我再談一次。這一次,我不再說話,而是專心傾聽。她花了一些時間才安下心來敞開話匣子,不過她終究還是說了。我們一起尋找解決方案,并與保險供應(yīng)商會面,處理公司關(guān)注的問題。

她仍然留在我們的團隊,并升到了主管的崗位上。

在我的職業(yè)生涯,乃至人生的許多時候,勸導都是重要的技巧。作為美國寵物產(chǎn)品協(xié)會的董事長和總裁,我的工作職責之一就是接觸寵物行業(yè)的各個領(lǐng)袖,組成聯(lián)盟,支持和促進寵物的飼養(yǎng)與關(guān)愛。這意味著我要與許多實力強大、經(jīng)營過自己公司、有著自己管理風格的高管們共事。我的任務(wù)就是讓所有這些人聯(lián)合起來,共同為某些議題努力,例如反對幼犬濫育,或是讓飼主意識到飼養(yǎng)寵物有益身心健康。

但是勸導意味著傾聽。我發(fā)現(xiàn),當與新的群體合作時,發(fā)號施令沒有什么作用。相反,我從自己的金毛獵犬那里學到了一點:聽聽他們有什么想說的。

這聽起來很簡單,因為這本來就很簡單??偠灾?,我做的只是聽從我的寵物狗的指引。(財富中文網(wǎng))

譯者:嚴匡正

Take my dog, for example. The moment he sees you he gives you his full attention, zeroing in on your body language and facial expressions. He takes in every word you say, his head tilted and ears back as if you’re the most important person in the world.If you’re anything like me, this immediately makes you feel calmer, more focused, and appreciated.

Unfortunately in today’s world, which seems to grow more hurried and stressful every year, we rarely receive this kind of undivided attention from our human peers. When was the last time you stopped and truly listened — without checking your phone, zoning out, or interrupting — to what an employee or coworker had to say?

I’ve been guilty of this. When I became chief executive of the not-for-profit American Pet Products Association (APPA), it took me awhile to adjust to the culture. I was coming from a for-profit company, where the work environment was very different.

Early on, a senior manager met with me to discuss a problem she was having: one of our larger members was having a problem with their insurance supplier. Before she had finished explaining, I advised her to tell the company its insurance issue wasn’t ours to solve. What I failed to understand is that, as is often the case with not-for-profits, the insurance company in question was one we had recommended and endorsed. Without realizing it, I was backing my manager into a corner with the member company.

She approached me a few additional times for more constructive feedback, but I never really listened. After that I noticed a definite change in her performance and behavior. Eventually I discovered she was actively looking for another job. Only then did I stop to consider that despite meeting with her on multiple occasions, I still didn’t understand why she was so frustrated. And so I had her sit down with me one more time. But this time instead of talking, I listened attentively. It took a few moments before she felt comfortable enough to open up, but, eventually, she did. Together, we worked on a solution, eventually meeting with the insurance vendor to address the company’s concerns.

She is still part of the team here and, in fact, has moved to an executive position.

In many parts of my professional life– and life in general — persuasion is important. As chief executive and president of the APPA, part of my job entails reaching out to leaders across the pet industry so we can form a coalition that supports and promotes pet ownership and care. This means I work with a lot of powerful executives who are used to running their own organizations, and have their own management styles. My job is to get all these people to work together on projects from opposing puppy mills, to raising awareness of the health benefits owners reap from having a pet.

But persuasion means listening. I’ve learned that when working with a new group of people, swooping in with orders and demands rarely works. Instead, I take a page from my golden retriever’s book: I start by listening to what they have to say.

If it sounds simple, that’s because it is. At the end of the day, all I’m doing is following my dog’s lead.

財富中文網(wǎng)所刊載內(nèi)容之知識產(chǎn)權(quán)為財富媒體知識產(chǎn)權(quán)有限公司及/或相關(guān)權(quán)利人專屬所有或持有。未經(jīng)許可,禁止進行轉(zhuǎn)載、摘編、復制及建立鏡像等任何使用。
0條Plus
精彩評論
評論

撰寫或查看更多評論

請打開財富Plus APP

前往打開
熱讀文章
亚洲AV女人18毛片水真多| 欧美日韩视频在线第一区| 精品亚洲人伦一区二区三区| 免费无码又爽又刺激一高潮| 人妻少妇av无码一区二区| 日韩精品一区二区三区视频| 日韩欧美一二三四| 国产一级A片无码免费2019| 91久久久国产一区二区| 少妇精品揄拍高潮少妇| 国产又黄又爽又色又刺激视频| 国产乱色国产精品免费视频| 麻豆人人妻人人妻人人| 日韩中文字幕在线看你懂的| 精品视频一区二区三区中文字幕| 国产精品理论一区| 50岁熟妇的呻吟声对白| 久久一区二区三区精品毛片| 曰本女人牲交免费视频| 亚洲 无码 AV 在线| 国产综合亚洲专区在线视频免费| 亚洲乱码中文字幕综合| 日韩AV无码久久一区| 人妻激情一区二区三区| 人妻少妇精品无码专区二区| 一极a做片性视频无码鲁鲁网| AV无码片一区二区三区| 亚洲精品午夜寂寞爆乳影院| 精品无码久久久久久久久水蜜桃| 欧美午夜精品一区二区蜜桃| 亚洲国产精品无码久久久秋霞1| 欧美午夜一区二区福利视频| 婷婷久久综合九色综合绿巨人| 久久精品欧美一区二区三区不卡| 成午夜精品一区二区三区| 一区二区三区内射美女毛片| 99久久精品免费看国产一区二区| 色播艾小青国产专区在线播放| 欧美日韩精品视频一区二区三区| 国产高清无码视频| 国产乱子伦精品无码码专区|