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部門老大如何處理與公司CEO的關(guān)系

部門老大如何處理與公司CEO的關(guān)系

Anne VanderMey 2012年10月17日
很多高管在各自的業(yè)務(wù)部門獨(dú)當(dāng)一面,如果拆分出來(lái),他們掌管的業(yè)務(wù)完全可以輕松地進(jìn)入世界500強(qiáng)的榜單。但他們同時(shí)又隸屬于更大的公司。這時(shí),如何處理與公司掌門人的關(guān)系就成了一個(gè)微妙的問題。沃爾瑪?shù)牧_茲?布魯爾和星巴克的米歇爾?加斯在這方面頗有心得。
????
山姆會(huì)員商店CEO:羅茲?布魯爾

????你或許聽說過這個(gè)數(shù)字:財(cái)富500強(qiáng)的CEO中只有19位是女性。這個(gè)數(shù)字令人悲哀,但它并沒有全面反映大公司中女性管理層的總體情況。在美國(guó)企業(yè)界的最高層管理者中,有些女性高管管理的子公司規(guī)模非常龐大,如果從母公司單列出來(lái),完全可以輕松躋身財(cái)富榜單。

????一個(gè)例子就是今年成為山姆會(huì)員商店(Sam's Club)CEO的羅茲?布魯爾。山姆會(huì)員商店目前的年銷售規(guī)模為540億美元。假如它不是沃爾瑪(Wal-Mart)的一部分,這樣的營(yíng)收規(guī)??墒共剪敔栜Q身財(cái)富50強(qiáng)CEO。

????上周《財(cái)富》雜志的最具影響力女性峰會(huì)上,布魯爾和來(lái)自星巴克(Starbucks)的等量級(jí)選手米歇爾?加斯與《財(cái)富》雜志高級(jí)編輯詹妮弗?雷因戈德暢談如何經(jīng)營(yíng)兩家全球最大的企業(yè),以及如何處理與老板的關(guān)系等問題。

????布魯爾表示,這和擔(dān)任平常的CEO沒有太大差別?!吧侥窌?huì)員商店的好處在于它獨(dú)立經(jīng)營(yíng),因此我有機(jī)會(huì)進(jìn)行創(chuàng)業(yè),在一種文化中發(fā)展另一種文化,”她說。“但我也非常尊重母公司的文化?!?/p>

????與此類似,當(dāng)星巴克的霍華德?舒爾茨請(qǐng)加斯掌管歐洲、中東和非洲業(yè)務(wù)時(shí),她說,舒爾茨是這么說的:“這塊歸你了。想怎么做,就怎么做吧?!?/p>

????加斯說,這番對(duì)話源于互相信賴和尊重——外加星巴克空前的海外擴(kuò)張沖動(dòng)。“([舒爾茨)說:‘‘我正在重組公司,星巴克的未來(lái)事實(shí)上就是國(guó)際增長(zhǎng),’””加斯在Laguna Niguel酒店告訴與會(huì)的眾多女性企業(yè)家們。她說,這是“他第一次把一位直接下屬送到海外?!?/p>

????You may have heard it before: Only 19 Fortune 500 chiefs are women. That's a sad statistic, but it doesn't tell the whole story of women leaders in big business. Within the highest ranks of corporate America there are female execs running units so large that, if separated out from their parent company, they would easily score a place on Fortune's list.

????One example is Rosalind Brewer, who became the CEO of Sam's Club this year. On its own, Sam's is a $54 billion business. If it weren't part of Wal-Mart (WMT), those revenues would make Brewer a Fortune 50 CEO.

????At Fortune's Most Powerful Women Summit this week, Brewer and fellow power player Michelle Gass from Starbucks (SBUX) talked with Fortune senior editor Jennifer Reingold about what it's like to run two of the world's largest businesses -- and still have a boss.

????Brewer says it's not that different from being a regular CEO. "The good thing about Sam's Club is that it's run autonomously so I have the leverage to be entrepreneurial, to develop a culture within a culture," she said. "But I do have a lot of respect for the overriding culture."

????Similarly, when Starbucks's Howard Schultz asked Gass to take control of its operations in Europe, the Middle East and Africa, she said he put it this way: "It's yours. Do what you want."

????That conversation was made possible, Gass said, by their trust and mutual respect -- plus the unprecedented push at Starbucks for international expansion. "[Schultz] said, 'I'm reorganizing the company, the future of Starbucks is really about international growth,'" Gass told the crowd of women gathered in Laguna Niguel. She said it was "the first time he shipped a direct report of his literally overseas."

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