不到一周以前,美國亞馬遜的一些員工為組建工會發(fā)起了有史以來規(guī)模最大的一場運動,而最終還是被亞馬遜擊敗。但之后,這家電商巨頭的創(chuàng)始人兼首席執(zhí)行官杰夫·貝佐斯意識到,公司還可以為員工做更多的事情。
周四,貝佐斯在年度股東致辭中說道,上周阿拉巴馬州貝塞默倉庫的工會投票結(jié)果并沒有讓他感到寬慰:盡管反對組建工會派以1798票取勝,而贊成票是738張,還有500張爭議票。
這場投票發(fā)生的背景是有一系列傳聞稱,亞馬遜員工受到了壓榨,并且由于他們的工作時間被安排得太過緊湊,甚至不得不在小瓶子里解決如廁問題。
“最近貝塞默爾工會的投票結(jié)果有讓我松了一口氣嗎?并沒有。在員工待遇上,我覺得我們還要做得更好?!必愖羲乖谛胖姓f。盡管投票的結(jié)果是亞馬遜取得了勝利,但他補充說:“對我來說,我們很清楚自己要為員工創(chuàng)造一個更有價值的未來——他們能收獲成功的未來?!?/p>
同時,貝佐斯對一些報道亞馬遜工人的新聞表達了不滿,稱許多文章把他們描述成“絕望的靈魂,被當成機器人對待”。相反,貝佐斯說:“他們很老練,想得也很周到。”
貝佐斯用最直接的方式為亞馬遜給員工的待遇辯護:他高度肯定了亞馬遜員工擁有的休息權,績效目標,以及僅有2.6%的員工由于無法完成工作被解雇。貝佐斯將于今年夏天辭去首席執(zhí)行官一職,但將繼續(xù)擔任執(zhí)行董事長。他說,在對亞馬遜配送中心的員工進行的調(diào)查中,有94%的人表示會推薦該公司為“理想的工作場所”。
在貝佐斯辭去首席執(zhí)行官一職后,他將重點關注亞馬遜還可以做出哪些努力,以改善員工的工作條件。包括研究減少骨骼、肌肉勞損的方法,例如重復的運動可能會引起扭傷和拉傷,很多員工都是出于這種原因受傷的。
2020年,亞馬遜的凈銷售額增長了37.6%,達到3,860億美元,股價增長了約60%。這是由于在疫情期間,人們待在家里,便開始大量涌向電商平臺購物。(財富中文網(wǎng))
編譯:陳聰聰
不到一周以前,美國亞馬遜的一些員工為組建工會發(fā)起了有史以來規(guī)模最大的一場運動,而最終還是被亞馬遜擊敗。但之后,這家電商巨頭的創(chuàng)始人兼首席執(zhí)行官杰夫·貝佐斯意識到,公司還可以為員工做更多的事情。
周四,貝佐斯在年度股東致辭中說道,上周阿拉巴馬州貝塞默倉庫的工會投票結(jié)果并沒有讓他感到寬慰:盡管反對組建工會派以1798票取勝,而贊成票是738張,還有500張爭議票。
這場投票發(fā)生的背景是有一系列傳聞稱,亞馬遜員工受到了壓榨,并且由于他們的工作時間被安排得太過緊湊,甚至不得不在小瓶子里解決如廁問題。
“最近貝塞默爾工會的投票結(jié)果有讓我松了一口氣嗎?并沒有。在員工待遇上,我覺得我們還要做得更好?!必愖羲乖谛胖姓f。盡管投票的結(jié)果是亞馬遜取得了勝利,但他補充說:“對我來說,我們很清楚自己要為員工創(chuàng)造一個更有價值的未來——他們能收獲成功的未來。”
同時,貝佐斯對一些報道亞馬遜工人的新聞表達了不滿,稱許多文章把他們描述成“絕望的靈魂,被當成機器人對待”。相反,貝佐斯說:“他們很老練,想得也很周到?!?/p>
貝佐斯用最直接的方式為亞馬遜給員工的待遇辯護:他高度肯定了亞馬遜員工擁有的休息權,績效目標,以及僅有2.6%的員工由于無法完成工作被解雇。貝佐斯將于今年夏天辭去首席執(zhí)行官一職,但將繼續(xù)擔任執(zhí)行董事長。他說,在對亞馬遜配送中心的員工進行的調(diào)查中,有94%的人表示會推薦該公司為“理想的工作場所”。
在貝佐斯辭去首席執(zhí)行官一職后,他將重點關注亞馬遜還可以做出哪些努力,以改善員工的工作條件。包括研究減少骨骼、肌肉勞損的方法,例如重復的運動可能會引起扭傷和拉傷,很多員工都是出于這種原因受傷的。
2020年,亞馬遜的凈銷售額增長了37.6%,達到3,860億美元,股價增長了約60%。這是由于在疫情期間,人們待在家里,便開始大量涌向電商平臺購物。(財富中文網(wǎng))
編譯:陳聰聰
Less than a week after Amazon beat back the biggest drive ever to unionize some of its U.S. workers, the e-commerce giant’s founder and CEO, Jeff Bezos, recognized the company could do more for its employees.
In his annual shareholder letter released on Thursday, Bezos said he took no comfort in the results of last week’s union vote at Amazon’s Bessemer, Ala., warehouse, in which workers voted against unionization, with 1,798 votes against the measure, 738 in favor, and another 500 disputed.
The vote came against a backdrop of stories depicting Amazon workers as mistreated and having to resort to steps such as urinating into bottles because they were on such tight schedules.
“Does your Chair take comfort in the outcome of the recent union vote in Bessemer? No, he doesn’t. I think we need to do a better job for our employees,” Bezos said in his letter. Despite the victory for Amazon, he added, “It’s clear to me that we need a better vision for how we create value for employees—a vision for their success.”
At the same time, Bezos took umbrage at the depiction in some news articles of how Amazon workers are treated, saying many stories showed them as “desperate souls and treated as robots.” On the contrary, Bezos said, “they’re sophisticated and thoughtful.”
And in his most direct defense yet of their treatment, Bezos touted Amazon workers’ ability to take breaks, their performance objectives, and that only 2.6% of workers are terminated because of an inability to do their jobs. Bezos, who is stepping down as CEO this summer but will remain as executive chairman, said that 94% of fulfillment center employees Amazon surveyed would recommend the company as a place to work.
Some of what Amazon can do to improve working conditions will be part of what Bezos focuses on once he leaves the CEO job. That will include looking into ways to reduce musculoskeletal injuries like sprains and strains that come from repetitive movements and represent a big percentage of employee injuries.
In 2020, Amazon’s net sales rose 37.6% to $386 billion and its stock rose about 60%, as homebound shoppers flocked to the site to do their shopping during the pandemic.