員工給管理顧問提建議要講技巧
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????相反，她建議與顧問團隊面對面，“以一種積極的、富有建設性的方式表達自己希望參與的請求。如果員工的建議被考慮在內(nèi)，不僅有利于改善最終的結(jié)果，也會使顧問的工作更加輕松。仔細斟酌自己的建議，不要讓其變成批評，而是希望改進流程的意向。這樣一來，你的建議通常都會得到重視。” ????此外，費倫還認為，你應該再次說服你的老板，幫你傳達你的觀點?！澳愕睦习逯宦爮念檰杺兊囊庖姡@可能只是一個表面現(xiàn)象；事實上，管理者們經(jīng)常認為，裝裝樣子有時也是自己工作的一部分?！辈贿^，不幸的是，你說自己已經(jīng)提出了意見，這可能會讓你的老板表現(xiàn)出更強的防御性。 ????費倫稱：“盡量以一種不太有敵意的方式表達自己的擔憂。說一些積極的話，比如：‘我只是認為，這樣會比我們現(xiàn)在所做的效果更好。’”這樣一來，不僅你的觀點更可能得到公正的對待，而且一種更加積極向上的方式也更加明智：發(fā)牢騷不會讓你更具團隊精神。而主動提供幫助則更能表現(xiàn)出你的團隊精神。 ????費倫發(fā)現(xiàn)，員工們使用的較為成功的一種技巧是：在辦公室里所有人都能看到的中心位置，擺一個巨大的紙板或白板，“在上面寫上具體的問題或?qū)栴}的建議。留下馬克筆或便利貼，這樣其他人便可以補充自己的建議與意見。這種做法非常簡單，但卻能讓所有人參與其中，而且非常引人注目?！彼a充說：“便利貼或者意見的數(shù)量就是一個有形的指標，可以衡量每個話題的重要性，以及公司里真正接觸實際工作的人有多高的積極性。” ????祝你好運！ ????反饋：如果你曾與顧問打過交道，你會如何讓他們在建議中接納你的觀點？你是如何做到的？歡迎評論。（財富中文網(wǎng)） ????譯者：劉進龍/汪皓 |
????Instead, she suggests meeting with the consulting team and putting your request to participate "in positive, constructive terms. If employees' input is taken into account, it will not only make the outcome better, it will make the consultants' job easier. Frame your suggestions not as criticism but as an offer to improve the process. It would be unusual for that to be ignored." ????Phelan also thinks you should try to engage your boss again in helping you get your points across. "Your boss may seem to have drunk the Kool-Aid, but often managers feel it's part of their job to seem as if they have. So they put up a bit of a front," Phelan notes. And, unfortunately, the complaining you say you've already done may have made your boss even more defensive. ????"Try reframing your concerns in a less hostile way," Phelan says. "Say something positive like, 'I just think this would work even better if we had some input.'" Not only are your ideas more likely to get a fair hearing, but a more upbeat approach is smarter politics, too: Griping doesn't make you look like a team player. Offering your help does. ????One technique Phelan has seen employees use successfully: Put up a big flip-pad of paper or a white board" in some centrally located place in the office where everyone can see it, and write a particular issue or suggestion on it. Then leave markers or Post-Its there so people can add their own suggestions and comments. It's simple, but it gets everyone involved, and it's very visible." She adds that "the number of Post-Its or comments is a tangible gauge of how important each topic is, and how much engagement there is, from the people in the company who are closest to the actual work." ????Good luck. ????Talkback: If you've worked with consultants, have you managed to get your ideas included in their recommendations? How did you do it? Leave a comment below. |
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