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年度績(jī)效評(píng)估有沒(méi)有必要?

年度績(jī)效評(píng)估有沒(méi)有必要?

Anne Fisher 2012年06月29日
根據(jù)最新調(diào)查,98%的人力資源主管認(rèn)為年度考評(píng)沒(méi)什么用。既然如此,為什么公司仍然熱衷此道?很可能只是為了保存書面紀(jì)錄,以應(yīng)對(duì)可能出現(xiàn)的用工糾紛。但是,數(shù)據(jù)顯示,經(jīng)常性的及時(shí)反饋對(duì)留住人才至關(guān)重要。

????當(dāng)前就業(yè)市場(chǎng)怪相叢生,其中之一就是:雖然失業(yè)率居高不下,在職者也會(huì)毫不猶豫地為更好的機(jī)會(huì)拋棄現(xiàn)職。普華永道(PricewaterhouseCoopers)新近的研究表明,主動(dòng)離職自2010年來(lái)增加了14%,并呈繼續(xù)上升趨勢(shì)。根據(jù)美國(guó)勞工部(the U.S. Department of Labor)的數(shù)據(jù),辭職的首要原因是:?jiǎn)T工覺(jué)得自己的努力沒(méi)有得到直接上司的認(rèn)可、欣賞。

????“雇員想知道自己做得好的地方和有待提高的地方,”離職安排和培訓(xùn)業(yè)巨頭哈里森職業(yè)服務(wù)公司(Lee Hecht Harrison)的資深副總裁克里斯汀?勒夫朗說(shuō)。“職業(yè)生涯方面的對(duì)話對(duì)調(diào)動(dòng)員工積極性和挽留員工至關(guān)重要?!?/p>

????這家公司上個(gè)月發(fā)布的調(diào)查顯示,52%的雇員自稱很少或從未沒(méi)有當(dāng)場(chǎng)得到過(guò)反饋。

????勒夫朗承認(rèn)經(jīng)理們現(xiàn)在捉襟見(jiàn)肘,根本沒(méi)時(shí)間安排經(jīng)常性的指導(dǎo)。但她認(rèn)為定期的談話、哪怕只有兩分鐘也能起到一定的作用?!翱焖贆z視和全面的職業(yè)討論一樣重要?!?/p>

????或者正如雷澤?舒勒曼所說(shuō):“我們不妨想想橄欖球隊(duì)。比賽中的每次進(jìn)攻機(jī)會(huì),教練和四分衛(wèi)都一直在不斷的交流。如果他們每年只談一次,結(jié)果會(huì)怎么樣?他們還有可能贏得比賽嗎?”

????One of the many strange quirks in the current labor market is that, although unemployment is high, people who have jobs are not hesitating to ditch them for a better offer. A new study from PricewaterhouseCoopers says voluntary turnover has increased by 14% since 2010 and is still rising. The No. 1 reason people give for quitting, according to the U.S. Department of Labor: They don't feel that their efforts are recognized or appreciated by their direct bosses.

????"Employees want to know what they are doing well and where they can improve," says Kristen Leverone, a senior vice president at outplacement and coaching giant Lee Hecht Harrison. "Career conversations are critical to engagement and retention."

????The firm did a poll, released last month, showing that 52% of employees say they rarely or never get on-the-spot feedback.

????Leverone acknowledges that managers now are stretched so thin that frequent coaching sessions are tough to fit in. But she says even a two-minute chat, on some kind of regular basis, can help: "Quick check-ins are just as important as full career discussions."

????Or as Razor Suleman puts it: "Think about a football team. During a game, the coach and the quarterback are in constant communication, play by play. What if they only talked once a year? Would they ever win a game?"

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